Detailed Report Purchase Terms

Version 2.0 · Effective 2026-08-12 · [LEGAL ENTITY — TO BE DETERMINED] ("ShipOverpay", "we", "us")

1. What you are buying

A one-time detailed report for a single carrier invoice, containing every finding our team confirmed as recoverable: the tracking number, the charge as billed, the amount we consider disputable, the exact invoice lines used as evidence, and suggested wording you can send to your carrier.

The report is for you to use. Filing the dispute is your job. If you would rather we did it, that is Recover It For Me.

2. When a report can be bought

Only when:

• our review of the invoice is finished, and
• at least one finding is confirmed as recoverable, and
• the verified recoverable amount is greater than zero.

If those are not met there is nothing to sell and the product will not sell it.

3. What it is not

• Not a guarantee that your carrier will credit anything.
• Not legal, tax or accounting advice.
• Not a promise that we found every error on the invoice.

4. Price and payment

The price is shown before you pay and charged once, through Stripe. Delivery is immediate on payment confirmation: the report becomes downloadable in your account and we email you.

Payment is confirmed by our payment processor's signed notification, not by your browser returning to our site. If the page says we are still checking, we are.

5. The report is frozen

A purchased report reflects what was confirmed at the moment of purchase. If our rules later change, your report does not — you keep exactly what you paid for. If a further finding is confirmed on the same invoice afterwards, we will tell you, and it does not silently alter the document you bought.

6. Refunds

See the Refund and Cancellation Policy.

7. Use of the report

Use it for your own business, including sending its contents to your carrier. Do not resell it or redistribute it as a product.